Facebook Instagram

GET A QUOTE

Effective Date: [16th November 2024]

Rhema Flowers is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://rhemaflowers.com/ or interact with our business. By using our services or providing us with your information, you consent to the practices described in this policy.

1. Information We Collect

We collect information to provide better services to our customers and partners. The types of information we collect may include:

Personal Information:

• Name, contact details (email, phone number), business name, and address when you contact us for inquiries, make a business partnership, or interact with our website.

Non-Personal Information:

• We may also collect non-personal data, such as your IP address, browser type, location, and how you navigate our site, to improve user experience and ensure our website functions correctly.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Customer and Supplier Relations: To respond to inquiries, fulfill orders, manage partnerships, and improve our services.
• Communication: To provide updates, newsletters, and promotional information related to our products and services (you can opt out of marketing communications at any time).
• Website Improvement: To analyze website usage and improve the functionality and content of our site.

3. How We Protect Your Information

We take appropriate measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the Internet can be guaranteed 100% secure, so we encourage you to take precautions when submitting information.

4. Sharing Your Information

Rhema Flowers will not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website or conducting our business under strict confidentiality agreements.

We may also disclose information when the law requires, in response to a court order or legal process, or to protect our rights, property, and safety.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve functionality. You can control or disable cookies through your browser settings. However, some features of our site may not work correctly without cookies.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete data we hold.
• Deletion: Subject to certain legal exceptions, you have the right to request the deletion of your personal data.
• Opt-Out: You can opt out of receiving marketing communications by clicking the “unsubscribe” link in our emails or by contacting us directly.

To exercise any of these rights, please get in touch with us using the information provided below.

8. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for these external sites’ privacy practices or content. We encourage you to read the privacy policies of those websites before submitting any personal information.

9. Children’s Privacy

Our website and services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please get in touch with us at:

Rhema Flowers
Email:sales@rhemaflowers.com
Phone: +254 725 302 105
Address: JKIA, Nairobi, Kenya.