Terms of Use

Claims on the quality of the goods are accepted within 24 hours of receipt of goods.Claims submitted later will not be considered:

The following documents are required for raising a claim with us

Take a photo showing the problem.
- For the problem with a long stem and bud size ; take the photo against the ruler.
- For the problem of shortage – Take the photos of all boxes in one photograph and request clearing agent to give you documentation confirming the number of boxes.
- Problem-quality photos in a place where you can see the problem as well as photograph the flowers (one photo) associated with this problem.
Take a picture box, which will be visible label with the number of AWB.
Take a photo of boxes, which will be visible sticker plantations with your label.

Quality Control

Flowers supplied to our clientele are strictly from high controlled quality standard growers. In our several years of experience we have succeeded in identifying growers whose flowers are of uncompromised quality.

Traceability

We are able to trace back our products to individual growers and will supply your preference only.

Reliability

We usually visit growers and evaluate their quality control systems, growing methods and production capacity before taking any of their products.